GP information

Do you have any information or communication needs, please inform reception and we will meet your needs

Do you have a disability, please inform reception if you need any help accessing the services at Rawmarsh Health Centre

Are you a carer, please inform reception, we keep a carers register, to provide help and support when needed

It is now a requirement that all patients are allocated and informed of the name of their GP. All patients registered at Rawmarsh Health Centre are allocated to Dr Chandran. This does not mean that he is the only Doctor you can see,  you can ask to see any GP of your choice. The practice does have numerous emergency appointments each day- these appointments are for any GP working on the day. We also have appoints available for our female Advanced Nurse Practitioner

All GP practices are required to declare the mean earnings (average pay) of GP's working to deliver NHS services to patients at each Practice. The average pay for GP'S working in Rawmarsh Health Centre in the last financial year was £70,439 before tax,national insurance and pension contributions. This is for 1 full time GP and 1 GP locum who worked at the practice for more than 6 months

Repeat Prescriptions

From February 2017 we will not accept any prescription requests from pharmacies or companies.

Why is this happening ?

  • This new system will give you more control, under the current system, many patients have reported that they have build up a large stock of unused medicines that they did not request. This could not be stored safely and used within date. This change will address this serious safety concern.
  • This change will also mean that your GP practice will have a clearer picture of the medicines you do and do not use. This will help with your discussions during your medication review.
  • Finally, it is important that NHS money is used as efficiently as possible. Medicines wastes costs the NHS in Rotherham £1.5 million every !

This change will reduce medicines waste,allowing monies to fund other services to improve the health of the people of Rotherham

What is not changing ?

  • If you already order repeat prescriptions directly from your GP practice yourself, you will not be affected and do not need to take any action

Ways to order repeat prescriptions

  • Order online
  • via the practice repeat boxes
  • via post

If you feel you might need support ordering your repeat prescription or you know someone who might need help, please contact reception at the practice

 

Please only order the medicines that you need.

Please check how many days medicine you have left before ordering your repeat prescription.

Please do not order until you have 7 days of medicines left. It usually takes the surgery 2-3 working days days to issue a repeat prescription

 

 

Complaints

We aim to meet your needs by providing high quality, evidenced based services with compassion and care. Occasionally a patient may  feel that we have not fulfilled this requirement. If you feel the need to raise a complaint you can speak to the Practice Manager first or request a complaints form from our reception staff. We will try to  resolve your complaint promptly and we will use the complaint to learn from and continually improve our services.

Coronavirus

Coronavirus is a new illness that can affect your lungs and airways.

What's the risk of catching coronavirus in the UK?

The UK Chief Medical Officers have raised the risk to the public from low to moderate. But the risk to individuals remains low.

Health professionals are working to contact anyone who has been in close contact with people who have coronavirus.

How coronavirus is spread

Because it's a new illness, we do not know exactly how coronavirus spreads from person to person.

Similar viruses spread in cough droplets.

It's highly unlikely coronavirus can be spread through packages from affected countries or through food.

How to avoid catching or spreading germs

There's currently no vaccine for coronavirus.

But there are things you can do to help stop germs like coronavirus spreading.

Do

  • cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze

  • put used tissues in the bin immediately

  • wash your hands with soap and water often – use hand sanitiser gel if soap and water are not available

  • try to avoid close contact with people who are unwell

Don't

  • do not touch your eyes, nose or mouth if your hands are not clean

Information:

If you've been to China or other specified areas in the last 14 days, follow the advice on this page for returning travellers.

Symptoms of coronavirus

The main symptoms of coronavirus are:

  • a cough
  • a high temperature
  • shortness of breath

Urgent advice: Call 111 now if you've been:

  • to Wuhan or Hubei Province in China in the last 14 days (even if you do not have symptoms)
  • to other parts of China, including Macau and Hong Kong, in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
  • to Thailand, Japan, Taiwan, Singapore, Republic of Korea or Malaysia in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
  • in close contact with someone with confirmed coronavirus

Do not go to a GP surgery, pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.

Tell 111 about any recent travel and any symptoms you have.

Your Data Matters to the NHS

Your health records contain a type of data called confidential patient information. This data can be used to help with research and planning.

You can choose to stop your confidential patient information being used for research and planning. You can also make a choice for someone else like your children under the age of 13.

Your choice will only apply to the health and care system in England. This does not apply to health or care services accessed in Scotland, Wales or Northern Ireland.

What is confidential patient information

Confidential patient information is when 2 types of information from your health records are joined together.

The 2 types of information are:

  • something that can identify you
  • something about your health care or treatment

For example, your name joined with what medicine you take.

Identifiable information on its own is used by health and care services to contact patients and this is not confidential patient information.

How we use your confidential patient information

Your individual care

Health and care staff may use your confidential patient information to help with your treatment and care. For example, when you visit your GP they may look at your records for important information about your health.

Research and planning

Confidential patient information might also be used to:

  • plan and improve health and care services
  • research and develop cures for serious illnesses

Your choice

You can stop your confidential patient information being used for research and planning. Find out how to make your choice.

If you’re happy with your confidential patient information being used for research and planning you do not need to do anything.

Any choice you make will not impact your individual care

To find out more please visit.   nhs.uk/your-nhs-data-matters

 

Last reviewed: 24/02/2020